This story was originally published with collaboration with CometChat Pro, and Alex Booker on their tutorials blog. Once you’ve experienced the best of something, there has to be a good reason to downgrade. This is the kind of mentality users have about chat and it’s palpable. If a chat experience isn’t great, users commonly share their usernames on another platform and pick up the conversation there. You see this all the time on dating apps like Tinder or freelance platforms like Upwork.